FAQ

How long does it take to ship my order?
   During the week: 24 to 48 h. Over the weekend: the following Monday.

Do you deliver internationally?
   Yes, we accept orders from all over the world. The delivery costs vary depending on the destination.

How long does it take to receive my order?
   Once your product has shipped, it usually takes 1 week to 2 weeks by DHL. If you have not received your products, feel free to contact us using our contact page.

What is your return policy?
   You can return your product up to 14 days after receiving your order in case there are our faults in the order. Please make sure that the products are not worn, washed or damaged. Learn More

Do I necessarily have to create an account to order?
   No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.

Do you save my credit card details?
   Absolutely not. We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.

What types of credit cards do you accept?
   We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with Apple pay.

When will my card be charged for my order?
   The debit on your credit card comes within a maximum of 7 days after your order. All bank transactions are protected and managed by the stripe company.